Question 1

What should I expect?

Accepted Answer

During an ear wax microsuction procedure, here's what you can typically expect:

1.    Preparation: You may be asked about your medical history and any symptoms you're experiencing. The healthcare professional will examine your ears using an otoscope to assess the wax build up and determine if microsuction is necessary.

2.    Explanation: The healthcare professional will explain the procedure, including what you might feel and hear during the process. They'll address any concerns you have.

3.    Insertion of Microsuction Tube: The healthcare professional will gently insert the microsuction tube or suction tip into your ear canal. They'll manoeuvre it carefully to avoid discomfort or injury.

4.    Wax Removal: Once the tube is in place, the suction pump is activated, creating a gentle suction that removes the wax build up from your ear canal. You may hear a slight buzzing sound from the suction pump.

5.    Completion and Aftercare: Once the excess wax has been removed, the healthcare professional will inspect your ear canal to ensure it's clear. They may provide aftercare instructions, such as avoiding water in your ears and using eardrops if needed.

Overall, ear wax microsuction is a safe and relatively comfortable procedure. Most people experience immediate relief from symptoms such as ear fullness or hearing loss after the wax is removed. If you have any concerns or discomfort during the procedure, don't hesitate to communicate with the healthcare professional performing it.

Question 2

Is it painful?

Accepted Answer

Overall, ear wax microsuction is a safe and relatively comfortable procedure. Most people experience immediate relief from symptoms such as ear fullness or hearing loss after the wax is removed. If you have any concerns or discomfort during the procedure, don't hesitate to communicate with the healthcare professional performing it.

Question 3

What are the accepted payment methods?

Accepted Answer

We accept EFTPOS and debit cards. Please note that there is a surcharge for payments made with PayWave and credit cards.

Question 4

Do you accept Gold card?

Accepted Answer

No, however, our prices are competitive.

Question 5

Do you accept ACC?

Accepted Answer

No, however, our prices are competitive.

Question 6

Do you accept Veterans?

Accepted Answer

Yes, as long as you are covered by veterans' benefits and have your card details with you.

Question 7

Are kids allowed?

Accepted Answer

We accept children aged 10 and above.

Frequently asked questions